Privacy Policy
Latitude Physiotherapy
1. Overview
Latitude Physiotherapy respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights when interacting with our website or services.
2. Information We Collect
We may collect personal information when you:
Fill out a form
Schedule an appointment
Contact us via email, phone, or chat
Subscribe to updates or resources
This may include:
Name
Email address
Phone number
Basic health or service-related information you choose to provide
We may also collect non-personal data such as browser type, device, and site usage.
3. How We Use Your Information
We use your information to:
Communicate with you (appointments, follow-up, support)
Provide and improve our services
Send relevant updates or resources
Manage scheduling and client relationships
We do not sell your personal information.
4. SMS & Email Communication
By submitting your contact information, you consent to receive communication via:
Email
Text message (SMS)
Phone
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by:
Replying STOP to text messages
Unsubscribing from emails
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third-party tools (such as scheduling, CRM, or communication platforms) strictly to operate our services.
These providers are required to protect your data.
6. Cookies & Tracking
Our website may use cookies or similar technologies to:
Improve user experience
Understand website usage
Optimize performance
You can disable cookies through your browser settings.
7. Data Security
We take reasonable steps to protect your information.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.
9. Your Rights
You may request to:
Access your personal information
Update or correct your information
Request deletion of your data
To do so, contact us at:
10. Children's Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of our website or services indicates acceptance of any changes.
12. Changes to This Policy
If you have questions about this Privacy Policy, contact:
